Frequently Asked Questions
Is there a warranty for my products?
All products we sell come with a US warranty. While an international warranty may also be included, it is possible that your equipment may need to be returned to the US for repair. This may vary from manufacturer to manufacturer and even product to product.
Do you ship outside the United States?
Yes, we ship outside of the USA.
Can I pay by credit card?
Because of the potential for credit card fraud that arises from foreign banks not verifying billing addresses and card security codes, we do not accept credit cards international orders may only be paid for by wire transfer, BitCoin, Western Union, MoneyGram, or PayPal (only when shipping to the billing address). In some countries, PayPal will accept a credit card; in others a cash deposit is required. Please contact PayPal to see if they will accept credit cards from your country.
Do your prices include duties or taxes?
Our prices do not include any duties, customs, or taxes that may be imposed by your government. You will be responsible for making any such payments after your order arrives in your country. We ship via FedEx, DHL, TNT etc. FedEx will sometimes decide to collect customs and duty charges when they deliver, and other times will hold the package at their warehouse until you come and pay these charges. We suggest that you contact your local FedEx office and inquire about their policy.
How do you handle currency exchange rates?
We only give prices in US dollars. The final price in your currency will depend on the exchange rate on the day you complete your wire transfer or PayPal transaction. We cannot be responsible for fluctuations in currency exchange. The prices for the items you want are the same as those listed on our site.
Can I buy night vision devices?
Export of U.S. manufactured night vision equipment is strictly prohibited without a valid export license issued by the U.S. Department of State Office of Defense Trade Controls, in accordance with International Traffic in Arms (ITAR), Title 22, Code of Federal Regulations Part 120-130, and/or the U.S. Department of Commerce. First generation devices of foreign manufacture may be shipped outside the US without a license.
How much does shipping cost?
Exact shipping cost will require your city, country and postal code (if used), and phone number. Shipping price also depends on shipping speed, current fuel prices, total weight, size, and the insurance value of the order. If your order is $300 & above, then you are eligible for free shipping.